Respect for privacy
At Serenya, we are committed to protecting the privacy and security of your personal data in accordance with applicable Swiss laws and regulations. This Privacy Policy describes how we collect, use, share, and protect your information when you use our website. By accessing our site, you agree to the practices described in this policy.
1. What information we collect
We collect the following information:
Personal information: first and last name, email address, phone number, and any other personal data you choose to provide.
Connection information: IP address, browser type, pages visited, and duration of visit.
2. How we collect information
We collect information in several ways:
Online forms: when you fill out forms to contact us, subscribe to our newsletter, or request information.
Cookies and similar technologies: to track your browsing and improve your experience on our site.
3. Why we collect information
We use the information we collect to:
Provide and improve our services: respond to your requests, personalize your experience, and inform you of important updates.
Analyze site usage: improve our website and services based on your needs.
4. Who we share information with
We only share your personal information with:
Our trusted partners: service providers and subcontractors who help us manage the website or perform services.
Legal authorities: when required to comply with the law or protect our legal rights.
Parties in the event of a merger or acquisition: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entities involved.
5. Where information is stored
The information we collect is stored on secure servers that offer a high level of protection. We use security measures to protect your data against unauthorized access, loss, or destruction.
6. How long we keep information
We keep your personal information for as long as necessary to:
Provide our services: for the duration of your relationship with us and for any period required by Swiss law.
Comply with legislation: in accordance with Swiss legal and regulatory obligations.
7. How we protect information
We implement appropriate security measures to protect your information:
Physical security: restricted access to facilities and servers.
Technical security: use of encryption protocols for sensitive data and security systems to prevent intrusions.
Administrative security: training for our staff and strict internal confidentiality policies.
8. Your rights
In accordance with Swiss data protection legislation, you have the following rights:
Access: you can request a copy of the personal data we hold about you.
Rectification: You can request the correction of any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data under certain conditions.
Objection: You can object to the use of your personal data in certain cases.
To exercise your rights or for any questions regarding the management of your data, please contact us at the following address: info@serenya.ch.
9. Changes or Updates to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be published on our website, and the changes will take effect immediately upon publication. We encourage you to review this policy regularly to stay informed of any changes.
Last updated: February 10, 2026